Proposal of a new service system, “Cupmates: Journey to a Zero-Waste Future.”

This system introduces reusable PP cups, complemented by branded sleeves for various shops, ensuring brand experience. Passengers pay a deposit for the cup and lid, which is refunded upon returning the used items to smart return box equipped with an electronic payment system. An optional QR code provides users with more information about the Cupmates service. The backend process involves a centralized collection, in-airport dishwasher cleaning, and redistribution for the cups.

For all resources developed on this project, please refer to this link.